The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • bring a paper request form to the surgery, Monday to Friday from 8am to 6:30pm

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

  • Choosing a pharmacy or other dispenser
  • Cancelling or changing your choice of pharmacist or dispenser
  • What can I do if I’m unhappy with the process?

If you would like to speak to someone at the GP surgery about an existing prescription query:

  • Phone our prescription team between 11:30am to 1:00pm on 01255 861850 on Monday to Friday. 

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.