To request an urgent appointment:
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
To request a routine appointment in the next 7 days:
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
However you choose to contact us, we may offer you a consultation:
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
To cancel your appointment:
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice before 10am.
The practice has a policy for home visits requested by patients when they are bed bound, house bound or totally incapable of visiting the surgery.
If you are too ill to attend the surgery to see a doctor, a home visit may be requested by contacting the surgery. Whenever possible please make every effort to come to the surgery rather than request a home visit. This allows the doctor to spend more time with you and to have easier access to medical facilities to help deal with your problems. When a visit is necessary it is helpful if your request is made as early as possible.
The receptionist may ask you to discuss your request for a home visit with the doctor.
If you need medical help now, use NHS 111 online or Call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.